Privacy Policy

 

At Brow Haus Collective, we take your privacy very seriously. This policy explains how we collect, use, and protect your personal information when you use our service. 

Data Protection

We store your information securely and never sell or share your data with third parties. You have the right to access, update or delete your personal data at any time. We have a legal obligation to retain your records for seven years after your most recent appointment. After this time your records will be destroyed in a method compliant with GDPR. Paper records are kept securely and only accessible by Brow Haus Collective staff members. 

 

Collected Personal Data

The information we collect may include but is not limited too:

Your name, address and contact details, any medical or treatment information you voluntarily provide and any personally identifiable information. Data may be collected via the website or appointment booking systems. By using this service, you agree to the collection and use of information in accordance with this policy. We do not collect save or use any data for anyone under the age of 16. 

 

Purpose of collecting data

The data we collect is used to assess your suitability to treatment, discuss your treatment options, respond to your enquiries and send appointment reminders. The personal data we collect may be used to contact you for marketing or other promotional activities which may be of interest, you can opt out of this at anytime by clicking the unsubscribe link in any information we send.

In addition, we may use third party services such as google analytics that collect, monitor and analyse this type of information in order to help improve our service functionality. These third party services use their own privacy policies to address how they use such information.

 

Cookies

This website may use cookies for analytics and functionality. You can disable cookies in your browser settings, however this may limit access to some portions of our service. 

 

Changes to this policy

We may update our Privacy Policy at any time and this website contains the most up to date version.  You are advised to review this Privacy Policy periodically  to ensure you are up to date with our most recent guidelines.

 

Contact

For questions regarding your data, please contact

zoe@browhauscollective.co.uk

 

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We use a third-party service to translate the website content that may collect data about your activity. Please review the details in the privacy policy and accept the service to view the translations.